Terms of Service — Maison Richie

Last updated: July 17, 2026

These Terms of Service govern your use of the Maison Richie website and the purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. About Maison Richie

Maison Richie is an online store offering watches and related products to customers.

Seller: Artemii Nahrebnyi

Customer Support: support@maisonrichie.com

For any questions regarding our products, orders, or these Terms of Service, please contact us at support@maisonrichie.com.

2. Products and Product Information

We make reasonable efforts to ensure that all product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.

However, slight differences in color, appearance, or presentation may occur due to screen settings, lighting, or other technical factors.

Product images are provided for illustrative purposes. The product supplied will correspond to the product description and characteristics stated on the relevant product page.

3. Prices and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

The total price of your order, including any applicable delivery charges and other costs, will be displayed before you complete your purchase.

We reserve the right to correct pricing or product information errors that may occur due to technical or human error. If an order has been placed at an obviously incorrect price, we may contact you before processing the order.

Payment must be completed using one of the payment methods available at checkout.

4. Orders and Order Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

After your order is submitted, you will receive an order confirmation by email.

An order is considered accepted when we confirm that the order has been accepted and is being processed.

We reserve the right to refuse or cancel an order where permitted by applicable law, including in cases of suspected fraud, incorrect pricing, unavailable products, or technical errors.

If an order is cancelled after payment has been made, the applicable amount will be refunded to the original payment method.

5. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer during checkout.

Estimated delivery times are shown on our website or during the checkout process.

Delivery times are estimates unless a specific delivery date has been expressly guaranteed.

Maison Richie is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs procedures, natural events, or other exceptional circumstances.

If your order is significantly delayed, please contact us at support@maisonrichie.com.

The customer is responsible for providing accurate and complete delivery information.

6. Returns and Refunds

Returns, refunds, and the right of withdrawal are governed by our Return Policy.

Customers in the European Union may have a 14-day right of withdrawal for online purchases, subject to applicable law and any legal exceptions.

For full information regarding returns, refunds, defective products, and order issues, please review our Return Policy.

7. Defective or Non-Conforming Products

If a product is defective or does not conform to the order or product description, you may have legal rights under applicable consumer protection law.

Maison Richie does not exclude or limit any mandatory legal rights of consumers.

For more information about defective products and applicable remedies, please contact us at support@maisonrichie.com.

8. Prohibited Use

You agree not to use our website or services:

- For any unlawful or fraudulent purpose.
- To violate any applicable laws or regulations.
- To interfere with the operation or security of our website.
- To attempt to gain unauthorized access to our website or systems.
- To submit false or misleading information.

9. Intellectual Property

All content displayed on the Maison Richie website, including text, logos, graphics, images, designs, and other materials, is owned by or used by Maison Richie with appropriate authorization, unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission.

10. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may temporarily suspend or modify parts of the website for maintenance, updates, or other operational reasons.

11. Limitation of Liability

Nothing in these Terms of Service limits or excludes any liability or consumer rights that cannot legally be limited or excluded under applicable law.

To the extent permitted by law, Maison Richie shall not be responsible for losses resulting from circumstances beyond our reasonable control or from the misuse of products by the customer.

12. Changes to These Terms

We may update these Terms of Service from time to time.

The version applicable to your order is the version in effect at the time your order is placed.

The latest version of these Terms of Service will always be available on our website.

13. Applicable Law and Consumer Rights

These Terms of Service are subject to applicable Spanish and European consumer protection laws.

Nothing in these Terms of Service affects or limits any mandatory rights you may have as a consumer under applicable law.

14. Contact

If you have any questions regarding these Terms of Service, please contact us at:

support@maisonrichie.com

We aim to respond to customer inquiries within 6–48 hours.